This story came to light as I was talking to an old employee from my Allied Mutual days in Des Moines, Iowa back in the late 1960's and early 1970's. It had to do with a new auto underwriting employee who was talking on the telephone with one of our "Top 50 Agents from northern Iowa.
The conversation was getting quite heated as it had to do with a piece of business that the young underwriter had turned down. All of a sudden the young guy told the seasoned agent that "This conversation has come to an end!" And, he hung up on the agent.
Well, the agent called back in an complained to the Branch Manager about the incident. The young underwriter got his "chewing out" but, the Branch Manager, privately, was getting quite a laugh of the whole thing! I knew the agent from northern Iowa and everyone loved that this young underwriter got the best of someone who all knew could very difficult to deal with to say the least!
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